Jira Service Management

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Providing detailed and accurate information will help ensure a smooth transition and timely prioritisation of your request.\nSubmissions will be reviewed by the onboarding team & relevant stakeholders and then prioritised based on business needs, resource availability, and the complexity of the client's requirements. Ensure all sections are filled out to avoid delays in processing your request.","callToAction":"New Client Onboarding","introHtml":"","icon":10958,"iconUrl":"https://customer.support.creditclear.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10958","groups":[32],"key":""},{"id":"217","name":"New Client Onboarding - SME","descriptionHtml":"","callToAction":"New Client Onboarding - SME","introHtml":"","icon":10958,"iconUrl":"https://customer.support.creditclear.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10958","groups":[32],"key":""},{"id":"207","name":"New Go Anywhere Request","descriptionHtml":"","callToAction":"New Go Anywhere Request","introHtml":"","icon":10847,"iconUrl":"https://customer.support.creditclear.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10847","groups":[32],"key":""},{"id":"208","name":"New Portfolio - Bipartite Agreements","descriptionHtml":"","callToAction":"New Portfolio - Bipartite Agreements","introHtml":"","icon":10958,"iconUrl":"https://customer.support.creditclear.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10958","groups":[32],"key":""},{"id":"192","name":"Project Proposal","descriptionHtml":"This task type is used to submit a formal request for a new project to be considered by the review team. 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You will receive an email from EFTSure – please action it promptly to avoid delays.”","callToAction":"Update Bank Details","introHtml":"","icon":10944,"iconUrl":"https://customer.support.creditclear.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10944","groups":[31],"key":""},{"id":"188","name":"Update BPAY Details","descriptionHtml":"Please complete this form whenever a client requests an update to their BPAY information within Collexus.","callToAction":"Update BPAY Details","introHtml":"","icon":10944,"iconUrl":"https://customer.support.creditclear.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10944","groups":[31],"key":""},{"id":"204","name":"Update Collexus MFA","descriptionHtml":"","callToAction":"Update Collexus MFA","introHtml":"","icon":10926,"iconUrl":"https://customer.support.creditclear.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[39],"key":""},{"id":"209","name":"Update Collexus 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